Never Split the Difference: Negotiating As If Your Life Depended On It
by Chris Voss, with Tahl Raz
Quite possibly the best book on tape I’ve listened to. Gives a how-to guide to negotiating on things big and small. Going far deeper than discussing opening offers, it details voice inflection, tactical empathy, mirroring, and how to handle deadlines. Maria also thought it was incredibly useful, and we’ll buy a hard copy for reference.