Managing Operations Across the Supply Chain, 2nd Edition
by Morgan Swink, Steven A. Melnyk, M. Bixby Cooper, and Janet L. Hartley, 2014

I used this book for my undergraduate class at IU, Introduction to Operations Management. It was taught for business minors, and this book offers a good, non-technical introduction. I looked at a few other books for the course, and this was the most appropriate option. It has good break-outs of the experience of individual companies in each chapter. That being said, the exposition can be dry and certain sections spend too long trying to explain technical topics without upper level mathematics.

I covered Chapters 1-12 and Chapter 15 for my class. I mostly created my own questions for homeworks and tests, though a few multiple choice problems were taken from the test bank provided with the text. I also added a few in-class activities and a section on Behavioral Operations Management to the course that fell outside the text.